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Join Our U.S. Operations Team

Supporting a globally established packaging company as we expand into the United States market.

SER Packaging

Open Positions

  • Operations Managers
  • Remote Order Processing Coordinators Closed
  • Digital Designers Closed
  • Production Operators Closed
  • Dispatchers Closed

Only Operations Managers are currently accepting new applications.

Ser Packaging is an established international packaging solutions provider with operations in Turkey. As part of our strategic expansion into the United States market, we are building a dedicated U.S.-based operations team to support domestic clients and streamline order management.

We are committed to operational excellence, data integrity, and customer satisfaction across all markets.

We are seeking detail-oriented and dependable Operations Managers, Remote Order Processing Coordinators, Digital Designers, Production Operators, and Dispatchers to support our packaging operations across the full order lifecycle while maintaining strict confidentiality and data integrity standards.

The ideal candidate demonstrates high attention to detail, strong organizational skills, and the ability to meet daily processing deadlines in a structured remote work environment.

Role Details

Position Summary

Our U.S. operations team is structured across multiple roles that work together from order intake to final delivery. While current openings may vary by role, we provide transparent role descriptions so applicants understand each function in our workflow.

Operations Manager

  • Leads assigned team members and coordinates day-to-day production workflow
  • Reviews order pipeline, assigns tasks, and monitors service quality
  • Confirms team payment disbursement processes and status reporting
  • Acts as primary bridge between admin operations and worker teams

Remote Order Processing Coordinator / Assistant

  • Accurately records customer orders into internal systems
  • Reviews submissions for completeness, formatting, and data consistency
  • Flags discrepancies and follows up for missing order details
  • Maintains organized order logs and daily processing records

Digital Designer

  • Prepares and refines packaging artwork according to order requirements
  • Ensures design accuracy for print readiness and brand alignment
  • Collaborates with Operations Managers and Production Operators on revisions
  • Maintains version control and design documentation standards

Production Operator

  • Executes production tasks based on approved order specifications
  • Follows quality and safety procedures throughout production runs
  • Updates workflow status for upstream/downstream team visibility
  • Coordinates handoff to dispatch after production completion

Dispatcher

  • Manages final dispatch preparation and delivery coordination
  • Validates shipping details and completion status before handoff
  • Tracks shipment milestones and confirms delivery updates
  • Supports issue resolution for delivery-related exceptions

General Requirements Across Roles

  • Must reside in the United States and have legal authorization to work in the U.S.
  • Strong communication, accountability, and attention to detail
  • Ability to work with structured processes and meet deadlines
  • Commitment to confidentiality and secure handling of company/customer data

Compensation

Compensation ranges vary by role, experience level, and responsibilities.

Qualified positions may be eligible for performance-based incentives.

Employment classification (W-2 employee or 1099 independent contractor) is determined at the time of offer in accordance with U.S. regulations.

How to Apply

Our Hiring Process

  1. Online Application Submission
  2. Skills Assessment Review
  3. Formal Offer & Onboarding

We value transparency and professionalism throughout every stage.

Data Security Statement

We maintain strict confidentiality and data protection protocols across all markets. All candidates are required to acknowledge our confidentiality agreement prior to onboarding.